I discovered this product at a local business and took a risk on trying a clean and locally made product. I was hesitant at first because I have occasional breakouts and have always used a product with salicylic acid. I did experience small breakouts after about a month of use which likely was "skin purging" from my internet searches and it has since stopped. I'm confident what I experienced meant this product works! I have since had significantly less breakouts and will only use this cleanser going forward. I love the refill option for sustainability and cost! Definitely recommend giving this product a shot.